Cricxo Bet Terms and Conditions

01 General Information & Applicability

Cricxo Bet (hereinafter referred to as "we", "the Platform", or "the Site") is an online betting and gaming service provider. These Terms and Conditions apply to the Cricxo Bet website (cricxobet.org) and its mobile application. By accessing the platform, registering an account, or participating in any betting or gaming activity, you are deemed to have read and accepted these Terms and Conditions.

Cricxo Bet reserves the right to amend these Terms and Conditions at any time. If changes are made, we will post a notice on the website and update the date accordingly. It is your responsibility to review this page regularly.

02 Account Registration & Usage

To bet or play on Cricxo Bet, you must first create a personal account. You are required to provide accurate and truthful information during registration. Providing false information may result in account termination and forfeiture of any funds or bonuses held in the account.

• Each individual may open only one account. Opening multiple accounts by the same person or on behalf of the same household is strictly prohibited.
• You are responsible for keeping your password and login details confidential. You must not allow anyone else to access your account.
• If you notice any suspicious activity on your account, please notify our support team immediately.
• Accounts registered in the name of a corporate or business entity are not permitted.
• Verification of the mobile number or email address provided at registration is mandatory.

03 Age Verification & Eligibility

You must be 18 years of age or older to participate on Cricxo Bet. We are strictly committed to preventing underage gaming. After registration, we may request a copy of your National ID or passport at any time for age verification purposes. Failure to provide the required documents may result in your account being temporarily or permanently suspended.

• A National ID (NID), passport, or birth registration certificate is accepted as proof of age.
• Withdrawal functionality may be limited until the verification process is complete.
• Registering with a false identity will result in the forfeiture of all funds in the account.
• Users from regions restricted under Bangladeshi law are not eligible to use this platform.

04 Deposits & Withdrawals

Cricxo Bet supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 500.

• Deposits are generally credited to your account instantly.
• Withdrawal requests are typically processed within 5–30 minutes.
• Full account verification is required before withdrawals can be made.
• It is recommended that the payment method used for deposits matches the one used for withdrawals.
• Unusual transactions may be suspended pending investigation as part of our anti-money laundering measures.
• A maximum daily withdrawal limit applies; contact the support team for details.
• In the event of a chargeback or payment dispute, the account will remain suspended for the duration of the investigation.

05 Bonus & Promotion Terms

Cricxo Bet offers welcome bonuses, reload bonuses, cashback, and special promotional offers from time to time. Each bonus comes with specific terms and conditions that you should review before use.

• Wagering requirements must be met before any bonus can be withdrawn.
• The same bonus offer cannot be claimed more than once.
• Once a bonus expires, it will be automatically cancelled.
• Bonuses may only be used for legitimate betting purposes; any misuse will result in forfeiture.
• The welcome bonus applies to your first deposit only.
• Cricxo Bet may modify or cancel any promotion at any time without prior notice.

06 Betting Rules & Restrictions

Cricxo Bet offers betting on cricket, football, tennis, basketball, and many more sports. Live betting, pre-match betting, and cash-out options are also available. Minimum and maximum bet limits apply for each event.

• All betting decisions are entirely your own; Cricxo Bet does not guarantee any outcome.
• Bets cancelled before a match begins are fully refunded.
• If an event is cancelled, the full bet amount will be refunded.
• Odds changes are a normal part of live betting and no compensation will be provided for such changes.
• If match-fixing or abnormal betting patterns are suspected, the relevant bets may be voided.
• If a bet is voided due to a technical issue, the amount will be refunded.
• A maximum winnings cap applies per event.

07 Responsible Gaming Policy

Cricxo Bet is committed to responsible gaming. We want our users to play for entertainment, not out of compulsion. If you feel that gaming is having a negative impact on your life, please seek help.

• You can set daily, weekly, or monthly deposit limits on your account.
• You can temporarily close your account for a set period using the Self-Exclusion feature.
• If you notice signs of gaming addiction, please reach out to our support team.
• It is each user's responsibility to keep their account secure from minors.
• You should not bet in an attempt to recover financial losses.

08 Privacy & Data Protection

Protecting your personal data is extremely important to us. Information provided during registration is used solely for the purpose of delivering our services. For more details, please refer to our Privacy Policy Read.

• Your data is never sold to any third party.
• Where required by law, information may be shared with the relevant authorities.
• Cookies are used to enhance the user experience.
• You may request deletion of your personal data at any time.

09 Account Suspension & Closure Policy

Cricxo Bet reserves the right to temporarily or permanently suspend any account for the following reasons:

• Violation of these Terms and Conditions.
• Registering with false information or forged documents.
• Operating multiple accounts.
• Misusing the system or any bonus.
• If the account holder is found to be a minor or upon such establishment.
• Involvement in money laundering or fraudulent activity.

Users may also request account closure at any time through the support team. Any valid balance can be withdrawn before closure, however bonus balances will be forfeited.

10 Dispute Resolution & Contact

If you have a dispute or complaint, please contact our support team first. We generally aim to resolve issues within 24–48 hours. If the matter cannot be resolved through our support team, further steps will be discussed.

• A reference number will be provided once your complaint has been submitted.
• All disputes are reviewed impartially.
• In disputes concerning betting outcomes, the system record is final.
• If there is evidence of a technical error, the stake for that bet will be refunded.